CCS+ Trade Center
The most critical feature of CCS+, United's all-in-one operational platform for 15,000+ pilots. I contributed from the earliest stages through 2 production releases: designing, conducting in-person user testing across 4 cities, iterating, and implementing in Angular and SCSS. As senior designer on a 6-person hybrid team, I reviewed designs, led new initiatives, mentored a junior designer, and stepped in as acting design lead.
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Dense legacy table, no visual hierarchy or data prioritization.

Modernized Trade Center with visual trip bars, clear hierarchy, and inline filtering.

Static configurator, no live preview, minimal usability.

Live preview, drag-and-drop reordering, multi-breakpoint views, real-time trip bar.

Raw data table, no grouping, no visual structure.

Date-grouped, collapsible sections, searchable filters, consistent table system.

Internal launch marketing page: layout, visual direction, copy guidance.